Submitting Compliant

Costumer compliant will be received through one the following options:

  1. Dialing 220 AsiaHawala customer services center which is available 24/7.
  2. Visit one of our company Point of Sales “POS” and fill the compliant application form Attached then submit it to the employee and keep a copy with you. (Click here to download a copy of complaint application form)
  3. Fill online complaint application form below and submit it.

Note: we will respond during 15 days from the date of receiving the compliant application

Complaint Form

Select Natural for subscriber for others select Legal

I declare that all above provided information above is correct and it is matching the reality and I bear full responsibility for the incorrect information, As I acknowledged that the subject of the complaint is not before the courts and I commit not to take any further action in case of agreement with the company on corrective action to review and complete the company's implementation of this procedure.